How to Fix Swagbucks and Freecash Game Tracking Issues
Why Swagbucks and Freecash Game Offers Aren’t Tracking (and How To Fix It)
Offer and offerwall tracking setup guide for desktop, Android, and iPhone devices
Plus troubleshooting steps when rewards don't appear in your account
Choose Your Device
Select your device type below to jump to the relevant setup instructions:
Key Offer Tracking Takeaways
- Use Google Chrome as your default browser - Chrome enables tracking by default. Many other browsers do not. Many game and survey offers use your default browser
- Always click through the GPT site to start an offer. Don't navigate directly to the app store or game - use the offer link
- Clear cookies before starting - Then make sure you accept all cookies on both the GPT site and the offer page
- Enable third-party cookies - Check your browser settings to ensure third-party cookies are allowed
- Complete offers in one session - Start the game or survey immediately after clicking through; don't leave and return later
- Don't use multiple GPT sites for the same offer - Pick one site and stick with it, or tracking may break
- Disable ad-blockers and VPNs - These interfere with tracking cookies and can prevent offers from crediting
- Use the correct device - If an offer specifies Android, iOS, or Desktop, use that exact platform
- Android devices track better than iOS - iPhones require additional privacy settings to be disabled for proper tracking
- Screenshot your progress - Take screenshots at key milestones in case you need to submit a support ticket
The Best Offerwalls and Sites for Reliable Tracking
Want to avoid tracking problems? I stick to these offerwalls and sites because they track the most reliably:
- Gemsloot - Their exclusive in-app offers track brilliantly. Since they run their own platform with exclusive offers, there are fewer middlemen to mess things up.
- Torox (OfferToro) - The most reliable offerwall I use. Strong tracking and their support team actually helps if something goes wrong.
- RevU - Another good choice with accurate tracking and responsive customer service.
To compare which site pays the most, use my GPT reward comparison tool to find the highest paying version of any offer.
How Offer Tracking Works (And Why It Fails)
GPT sites rely on tracking pixels and cookies to link your click to your completed offer. Here's the simple version:
- You click through a GPT site to start an offer
- The GPT site and offerwall place tracking identifiers in your browser or device
- You download the game/app or complete the survey
- The advertiser sees the tracking data and credits the offerwall
- The offerwall credits the GPT site, which pays you
If any step in this chain breaks, you don't get paid.
Common Reasons Offers Don't Track
- Cookies disabled or blocked - The tracking cookie can't be set
- Not clicking through the GPT site - Going directly to the app store breaks tracking
- Ad blockers or VPNs active - They interfere with tracking pixels and cookies
- Using multiple GPT sites for the same offer - Creates conflicting tracking data
- Wrong device type - Starting an iOS offer on Android (or vice versa) won't track
- iOS privacy features blocking tracking - iCloud Private Relay, Prevent Cross-Site Tracking, App Tracking Transparency, etc.
- Clearing app data or reinstalling - Removes the tracking identifier
- Taking too long to complete - Some offers expire after 30-90 days
- Not meeting exact requirements - Missing a step or requirement means no credit
Desktop/Laptop Setup for Offer Tracking
Follow these steps every time you start an offer through a GPT site:
Use Google Chrome
Google Chrome is the best browser for GPT offers because it has tracking enabled by default. If you don't have Chrome, get it. If you already have Chrome, set up a dedicated profile for GPT offers.
Why a separate profile? It keeps your offer tracking isolated from other browsing activity and extensions.
Alternatively, use Chrome Guest Mode for each GPT session.
When you set up your Chrome profile, click Accept All on any cookie pop-ups.
Ad blockers, privacy extensions, and VPNs can interfere with offer tracking pixels and cookies. If you use a dedicated Chrome profile for GPT offers, keep it clean - don't install any ad blockers or privacy extensions. If you're using your regular browser, disable all ad blockers and VPNs before starting offers.
Clear Cookies Before Starting
Before starting any new offer, clear your browser's tracking cookies:
- Open Google Chrome
- Click the three dots in the top right corner
- Go to Settings → Privacy and Security → Delete Browsing Data
- Select Cookies and Site Data and Cached Images and Files
- Choose All Time from the dropdown
- Click Delete Data
If you use a dedicated Chrome profile for GPT offers, you can set it to automatically clear cookies when you close the browser. Go to Settings → Privacy and Security → Cookies and other site data and enable Clear cookies and site data when you close all windows. This guarantees a clean slate for each new offer.
Visit the GPT Site and Accept Cookies
Go to your chosen GPT site (Freecash, Swagbucks, etc.) and make sure to accept cookies when prompted. You must do this for the site to track your offer completion.
Every GPT site will show a cookie consent pop-up - click Accept All or Accept Cookies.
Click Through to the Offer
This is critical: Find the offer on the GPT site and click the "Start Offer" or "Get Reward" button.
Never navigate directly to the app store or game website. If you do, there's no tracking identifier, and you won't get credit.
Accept Cookies on the Offer Page
If the offer opens a landing page before redirecting to the app store, click Accept All on any cookie pop-ups.
Some offers (especially desktop games or surveys) run in the browser - make sure you accept cookies on these pages too.
Complete the Offer Requirements
Follow the offer requirements exactly:
- Download and open the game/app immediately after clicking through
- Don't uninstall and reinstall the game
- Don't clear the app's data or cache
- Complete the required levels or tasks within the time limit
Wait for Credit
After completing the offer requirements, check your GPT account. Credit timing varies:
- Instant - Simple app installs often credit within minutes
- Within 24-48 hours - Most game offers
- Pending for 30-90 days - High-paying offers, especially finance/trial offers
If it doesn't credit within the expected timeframe, take screenshots of your progress and submit a support ticket (see troubleshooting section below).
Android Phone Setup for Offer Tracking
Android devices are generally better for GPT offer tracking than iPhones, but you still need to configure settings properly. Follow these steps:
Use Google Chrome
Google Chrome is the best browser for Android GPT offers because tracking is enabled by default. If you don't have Chrome, download it from the Play Store.
Unlike on desktop, you only have your main Google account on your mobile - there is no Guest mode on mobile.
When prompted, click Accept All on cookie pop-ups.
Always click through GPT offers using Chrome. The tracking works more reliably than other browsers.
Reset Browser Settings and Clear Cookies
Before starting a new offer, clear all previous tracking data:
- Open Google Chrome
- Tap the three dots in the top right corner
- Go to Settings → Privacy and Security → Delete Browsing Data
- Select Cookies and Site Data and Cached Images and Files
- Choose All Time
- Tap Delete Data
For a completely clean slate, reset Chrome through your phone's system settings:
- Open Settings on your phone
- Tap Apps and select Google Chrome
- Go to Storage and Cache
- Select Clear Storage and Clear All Data
- Tap Clear Cache for good measure
Enable Ad Personalization
Configure Chrome's privacy settings to allow tracking:
- Open Google Chrome
- Tap the three dots → Settings
- Go to Privacy and Security → Ads Privacy
- Ensure Ad Topics are OFF
- Ensure Site-suggested ads are ON
- Ensure Ads measurement is ON
Enable Third-Party Cookies
Allow GPT sites to place tracking cookies:
- Open Google Chrome
- Tap the three dots → Settings
- Go to Privacy and Security → Third Party Cookies
- Tap Allow third-party cookies
Then disable "Do Not Track" requests:
- Go back to Privacy and Security
- Tap Send a 'Do Not Track' Request
- Ensure Do Not Track is OFF
Always Accept Cookies
When starting offers, you must accept cookies at multiple points:
- Accept cookies on the GPT site (Freecash, Swagbucks, etc.)
- Accept cookies on any offer landing pages
- Accept cookies on all pages (scroll down if needed)
If you don't accept cookies, the tracking chain breaks and you won't get credit.
Understanding How Mobile Game Tracking Works
There are two ways mobile game offers track on Android:
Method 1: Direct Play Store redirect
Most game offers work like this: When you click through a GPT offer, Chrome redirects you directly to the Google Play Store. This is correct behavior - let it happen. The tracking identifier is passed when Chrome opens the Play Store. Download and install the game normally.
Method 2: Browser wrapper within apps
Some GPT apps (like Freecash or Swagbucks mobile apps) use an in-app browser wrapper to handle offers. When you tap an offer, it opens a browser view inside the app itself, then redirects to the Play Store. This still works for tracking - the wrapper passes the tracking identifier the same way Chrome does.
Disable VPNs, Ad-Blockers, and Private DNS
These tools interfere with offer tracking. Before starting offers, disable:
- VPN apps (NordVPN, ExpressVPN, etc.)
- Ad-blocking apps (Blokada, AdGuard, etc.)
- Private DNS (Settings → Network & Internet → Private DNS → set to "Off")
Don't Uninstall or Clear Game Data
Once you've installed a game through a GPT offer, the tracking identifier is stored in the app. Breaking this will prevent credit:
- Don't uninstall and reinstall the game - This removes the tracking identifier
- Don't clear app data (Settings → Apps → [Game] → Storage → Clear Data)
- Don't use "Clear Cache" on the game unless absolutely necessary
- Play consistently - Complete the offer requirements within the time limit (usually 30-90 days)
iPhone/iPad Setup for Offer Tracking
iOS devices have aggressive privacy features that block GPT offer tracking by default. You must disable several settings to allow tracking. Follow these steps:
Allow Apps to Request to Track
This setting allows apps and websites to track your activity across other apps and websites, which is necessary for GPT offer tracking.
- Open Settings
- Go to Privacy & Security
- Tap Tracking
- Enable Allow Apps to Request to Track by toggling it on
Whenever you see a prompt asking "Allow [App Name] to track your activity across other companies' apps and websites", choose Allow.
Disable Cross-Site Tracking Prevention in Safari
Even if you use Chrome, Safari's system-wide settings affect all browsers on iOS. You must configure Safari correctly:
- Open Settings
- Scroll down and tap Safari
- Ensure the following settings are turned OFF:
- Prevent Cross-Site Tracking
- Block All Cookies
- Hide IP Address
- Ask Websites Not to Track Me
- Scroll to the bottom and tap Advanced
- Ensure Privacy Preserving Ad Measurement is ON
Configure WiFi Privacy Settings
iOS WiFi settings can hide your IP address, which breaks offer tracking:
- Open Settings
- Tap WiFi
- Tap the (i) icon next to your connected network
- Turn OFF the following:
- Private WiFi Address (or "Private IP Address")
- Limit IP Address Tracking
Turn Off iCloud Private Relay
This is critical. iCloud Private Relay encrypts your internet traffic and hides your IP address, which completely breaks offer tracking.
- Open Settings
- Tap your name at the top
- Tap iCloud
- Scroll down to iCloud+ features
- Select Private Relay
- Toggle Private Relay OFF
Use Google Chrome as Your Default Browser
Download Google Chrome from the App Store and set it as your default browser:
- Download and install Google Chrome
- Open Settings
- Scroll down and tap Chrome
- Set Default Browser App to Chrome
- Enable Allow Cross-Website Tracking
When setting up Chrome, click Accept All on any cookie pop-ups.
Ad-blockers and VPNs can prevent offer tracking from working properly. Don't use them when starting or completing GPT offers.
Clear Cookies Before Starting Offers
Before starting a new offer, clear your browser's cookies:
- Open Chrome
- Tap the three dots in the bottom right
- Go to Settings → Privacy and Security → Clear Browsing Data
- Select Cookies and Site Data and Cached Images and Files
- Choose All Time
- Tap Clear Browsing Data
Always Accept Cookies
When starting offers, you must accept cookies at multiple points:
- Accept cookies on the GPT site (Freecash, Swagbucks, etc.)
- Accept cookies on any offer landing pages
- Accept cookies on offerwall pages (scroll down if needed)
If you don't accept cookies, the tracking chain breaks and you won't get credit.
Let Chrome Redirect to the App Store
This is how iOS tracking works: When you click through a GPT offer for a mobile game, Chrome will redirect you to the App Store. This is correct behavior - let it happen.
The tracking identifier is passed when Chrome opens the App Store. Download and install the game normally from the App Store.
Disable VPNs and Ad-Blockers
VPNs and ad-blocking apps interfere with offer tracking. Before starting offers, disable:
- VPN apps (NordVPN, ExpressVPN, etc.)
- Ad-blocking apps (AdGuard, 1Blocker, etc.)
- Content blockers in Safari (Settings → Safari → Extensions)
Don't Uninstall or Clear Game Data
Once you've installed a game through a GPT offer, the tracking identifier is stored in the app. Breaking this will prevent credit:
- Don't uninstall and reinstall the game - This removes the tracking identifier
- Don't use "Offload App" (Settings → General → iPhone Storage) as this can clear tracking data
- Don't switch Apple IDs mid-offer
- Play consistently - Complete the offer requirements within the time limit (usually 30-90 days)
Final Thoughts on GPT Offer Tracking
Getting GPT offers to track properly can feel like a lot of work, but once you've set up your device correctly, it becomes second nature. The key is being methodical: clear cookies, click through the GPT site, accept all cookies, and complete the offer without interruption.
- Always click through the GPT site first - never go directly to the game or app
- Accept all cookies everywhere they're requested
- Complete offers on the correct device type (Android/iOS/Desktop as specified)
- Don't uninstall games or clear app data before the offer credits
- Keep ad-blockers and VPNs disabled while doing offers
If you follow these steps and an offer still doesn't track, take screenshots of your progress and submit a support ticket to the GPT site. Sites like Gemsloot, Freecash, and Swagbucks have support teams that can manually credit offers when you provide proof of completion.
Ready to find the highest paying offers? Use my GPT comparison tool to compare rewards across all the major sites and offerwalls.